Shop policy

arriving late?

We ask that you communicate with us if you are running late, we understand that things happen.  However, If you are more than 10 minutes late your appointment will automatically be canceled and you will need to book a new appointment. 

No Call/No Show appointments are not able to be rescheduled and you will be banned from booking again.

 

Payments

We NO longer accept Zelle, cash app, or Apple Pay. CASH ONLY is our only payment method. 

ALL DEPOSITS ARE NON-REFUNDABLE AND NON TRANSFERRABLE. 

Squeeze In & Holiday Appointments

All appointments are booked through the booking site. If there are no slots available on the site, we are booked.  

To inquire about a "Squeeze-In" appointment text (248) -220 -7788 with your selected day. You will receive a text with the available times for the day you select. "Squeeze In" appointments are an additional $80 on top of the selected service.

Any holiday appointments scheduled will incur an additional fee of $100 on top of the selected service.

Glue/Wax Removal Policy

We ask that all clients come with glue and wax removed from their hair. If glue or wax removal must take place at the appointment time, there will be an extra wash fee of $35. If glue or wax cannot be removed at the time of appointment the client will be charged the blow and go rate of $55 for their service.  

Shop Etiquette

 

There will be a zero-tolerance policy for disrespect and rude behavior. As a professional stylist I strive to make everyone’s experience from booking to chair simple, safe and pleasurable. I utilize electronic booking to assure that appointment reminders are sent. I’ve hired an assistant to reduce wait times and to open more appointment slots. I follow CDC recommendations for Covid guidelines.  There will be things that are out of my control. I can’t create appointments when they are all booked for a particular day. I can’t assume that you are coming to an appointment that you don’t confirm. I reserve the right to turn anyone away who is disrespectful to myself, my assistant or anyone in the salon. The salon is a place to relax, chat and get beautiful... positive energy only!

covid-19

If you are experiencing any symptoms PLEASE STAY HOME. 

Also mask are required. Regardless of your vaccination status you MUST wear a mask during your appointment. No mask will result in no service.